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Contacting your insurance provider in an emergency

Emergency contact information for health insurance providers in China, all in one place.

Posted on May 29, 2015 by Rob McBroom

We all hope that we will never have a medical emergency, but one of the reasons many of us buy health insurance in China is so that we are covered just incase we do need to seek medical care.

Almost all health insurance providers will give you a card that has important information on it including coverage limits and contact numbers to call if you need coverage for emergency care. The problem is, we may not always have that card on us and it is surprisingly tough to actually get access to this number via many provider’s websites. To make things easier, we have created a list of the emergency contact numbers for the emergency providers we work with.    

Insurer

24/7 Emergency

Allianz China

+86 21 6042 4601

Aetna Huatai

+86 40 0881 1269 OR +86 40 0920 1291

Aetna Chinalife

+86 40 0881 1269 OR +86 40 0920 1291

Aetna Starr

+86 40 0881 1269 OR +86 40 0920 1291

AXA-Tianping

+86 10 8468 5628

BUPA China

+44 1273 323 563

Cigna IPMI

+86 21 6086 3160

Cigna Group

+86 21 6086 3108

ICBC-AXA

+86 40 0670 5577

MSH

+86 21 6187 0330

NOW Min'an

+86 40 0077 7600

Ping'an China

+86 40 0883 3663 OR 95511

GBG China

+86 40  0880 8820 OR +86 010 6552 5313

If you have any questions regarding your plan, please contact our expert advisors immediately.

 

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